At Melbourne Maxi Cab, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you share when you contact us, make a booking, or use our transport services. We aim to keep your information secure and use it only for legitimate business purposes.
Information We Collect
- Name and contact details, including phone number and email address.
- Pickup and drop-off locations.
- Booking date, time, and travel requirements.
- Special travel requests such as baby seat or wheelchair accessibility.
- Information you provide when contacting our customer support.
How We Use Your Information
Your information is used to confirm bookings, arrange transport, communicate about your trip, respond to enquiries, and improve our services. We may also use your details to notify you about changes to your booking or important service updates. We do not sell or rent your personal information to third parties.
Information Security
We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. While we work to maintain secure systems, no online transmission or electronic storage method can be guaranteed to be completely secure.
When Information May Be Shared
- To complete and manage your booking.
- When required by Australian law or legal authorities.
- With service providers who assist in operating our business while maintaining confidentiality.
Your Rights
You may request access to the personal information we hold about you or ask us to correct inaccurate details. If you have questions about this Privacy Policy or how your information is handled, please contact Melbourne Maxi Cab. We may update this Privacy Policy from time to time, and any changes will be published on this page.
